Frequently Asked Questions

General

What is api.xep.com and why should our team use it?

api.xep.com is a web service, which formats XSL-FO or XML+XSL documents into PDF.

We know that you don't have time to get a server up and running and then configure XEP, fonts, etc.

api.xep.com is our way of helping you and your team do things right.

What browsers are compatible with api.xep.com?

api.xep.com has been developed for use with the following browsers:

  • Mozilla Firefox 3.6+
  • Safari 5+
  • Internet Explorer 7+
How secure is my data?

We value the security of your data very highly. We employ a variety of precautions such as firewalls and restricted access to our servers. Shortly, all data could be transferred between your team and our servers using 128-bit SSL (Secure Socket Layer) connections.

What do I do if I need support?

We have tried very hard to make api.xep.com one of the simplest software applications you have ever used. However, if you need help or have any questions, you can email us at support@api.xep.com.

How do I delete my account?

You may easily cancel your account right from within the api.xep.com interface. To do this:

  1. Sign in to your api.xep.com Account
  2. Select "Account Settings" from the drop-down menu in the upper right hand corner of the screen.
  3. Click "Delete this account" from the right hand column
  4. Confirm the deletion on the following pages.
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